HR Manager | WWF

HR Manager

Posted on
16 November 2017

Position Information
Position title:             HR Manager Unit: Core
Directly reports to:     Operations Director Location:                Dubai or Abu Dhabi
Direct reports: TBC Type of contract: Full time
Date: November 2017    
Emirates Wildlife Society (EWS) is a UAE environmental non-governmental organization, established under the patronage of HH Sheikh Hamdan bin Zayed Al Nahyan, Ruler’s representative in the Western Region and Chairman of the Environment Agency – Abu Dhabi (EAD).
EWS works in association with WWF, one of the world’s largest and most respected independent conservation organisations. EWS-WWF has been active in the UAE since 2001 and has successfully initiated and implemented several conservation and education projects and initiatives in the region.
EWS-WWF works federally and in the region with offices in Abu Dhabi and Dubai and is governed by a local board of directors.
Job summary
The HR Manager will develop and lead on implementing an HR Strategy to provide an employee-orientated, high performance culture utilizing best-practice systems and policies.
These policies will emphasize our vision, mission and values as well as on-going development of an exceptional workforce. 
The HR Manager supports the team across a variety of functions and will therefore have an adaptable, flexible approach to their work as well as excellent communication and presentation skills and a passion for people and the environment.
The role holder is expected to manage assigned resources optimally and make decisions for the betterment of the organization and society and with the vision of the Board of Directors and WWF.
Key Responsibilities Key Performance Indicators
Strategic HR:   
Develop HR strategy and enhance the overall HR program utilizing best practices, methods and processes proven successful within the local context.
  • Strategies accepted by the Management Team and successfully implemented.
  • Continuously present new ideas for improvement. 
  • Support the teams in defining recruitment needs.
  • Lead in the recruitment and selection of key individuals.
  • Develop and complete screening and reference documentation for all new staff.
  • Prepare contracts and negotiate offers and benefits for new staff.
  • Follow up with new recruits and line managers to monitor successful onboarding of new team members.
  • Participate in relevant recruitment fairs.
  • Develop relationships with relevant universities for potential future recruitments.
  • Develop and maintain database of interested and interesting candidates.
  • New recruits successfully fulfilling job roles within six months.
  • Reduce the current timeline for recruitment.
  • Develop and maintain an internal database of qualified future candidates.
Training & Staff Development:
  • Lead the one-day induction for all new staff within the first month of hiring to ensure fast and full integration to the organization.
  • Continually look for and research training opportunities for all staff and manage yearly training calendar with support and approval from Operations Director.
  • Monitor development plans across the organization.
  • Give advice and counseling assistance to employees / managers to enhance team performance and motivation.
  • Recommend development opportunities for staff and line manager following yearly and interim appraisals.
  • Update and lead training for annual first aid and other work-related courses. 
  • More internal recruitment of senior positions
  • All staff are properly inducted within the first month of joining EWS-WWF.
  • Development plans are monitored and line managers are informed in case staff members are not following the planned development path.
  • Staff are appropriately supported with development opportunities relevant for their roles.
Promote an effective organizational culture:
  • Understanding the culture EWS-WWF is striving towards and help promote the culture through HR policies, team building and staff development.
  • Lead on improving and monitoring the organizational culture.
  • Arrange the weekly team huddle and quarterly team building events.
  • With the support of the Management Team, champion the Vision, Mission and Values of the organization.
  • Conduct culture survey in 2018.
  • Develop and implement a plan to increase efficiency and improve the organizational culture if needed.
  • Weekly huddles are benefitting EWS-WWF and staff.
  • Quarterly team buildings are well attending and beneficial for the organization and staff.
  • Everyone at EWS-WWF knows the mission, vision and values of EWS-WWF when asked.
Supervising and people management
  • Supervise and oversee relevant administrative staff.
  • Coordinate with PRO regarding visas for staff and other HR related duties.
  • Good and professional working relationship with PRO and administrative staff.
Manage payroll & benefits
  • Manage and process monthly payroll.
  • Ensure all staff contracts are kept up to date and all agreed compensation is documented.
  • Draft new contracts for new recruits in line with EWS-WWF compensation and benefits structure.
  • Ensure EWS-WWF salary structure and benefits remains consistent with market standards and business requirements by conducting benchmarking exercises every two years.
  • Monthly payroll on time and without errors.
  • Conduct salary and benefit benchmarking exercise in 2020 and present suggestions for updates to the Management Team.
HR Administration
  • Update and manage the overall official HR documents such as HR policy manual and induction material.
  • Oversee holiday entitlement and leave approval process in conjunction with Dubai receptionist.
  • Inform staff about public holidays.
  • Oversee timesheet process.
  • Act as center of knowledge for any HR related queries, medical insurance questions and policy related issues.
  • Oversee salary certificates, increment letters, termination requests and any other HR related employee documents for staff.
  • Manage and develop performance management process and yearly appraisal documentation and continually update all appraisal forms to reflect changing requirements and staff.
  • Ensure HR workspace and library folders contain up to date and relevant information.
  • Manages and resolves employee relations and performance issues.
  • Aligns operational change needs with Human Resources related actions to be taken.
  • Be available for staff regarding HR related issues.
  • Holidays are tracked in a system.
  • Level of satisfaction with HR among the wider team is high.
HR Policy, Labor Law & Compliance
  • Ensure the HR policy manual is up to date and available to all staff.
  • Support line managers in being knowledgeable about the HR Policy.
  • Support office administration including civil defense inspections, building management queries, health and safety issues, staff requests for furniture or equipment and general office upkeep.
  • Ensure consistent compliance with UAE Labor Law and changing UAE HR practices.
  • Continually align EWS-WWF with best practice standards and maintain WWF HR network communication.
  • Yearly review and update of HR policy manual.
  • Yearly meeting with line managers to inform them and update them about the HR Policy.
UAE Environmental Excellence program
  • Improve and promote the UAE Environmental Excellence programme.
  • Reporting to main sponsor on progress on program.
  • Support the successful candidates with development plans.
  • Comply with EWS-WWF goals and objective for Emiratization.
Volunteer and internship program
  • Develop volunteer program and database to benefit the organization.
  • Manage the volunteer program and the volunteers.
  • Develop internship program and date base to benefit the organization.
  • Manage the internship program and the interns.
  • Volunteer program is publicly launched.
  • Cost savings in manpower for using volunteers and freelancers.
  • High volunteer and intern satisfaction levels.
Required qualifications
  • At least 5 years of stretching experience in HR
  • Excellent interpersonal and organizational skills
  • Confidentiality
  • Excellent verbal and written communication skills
  • Adhere to the EWS-WWF Values
    • Impact Driven
    • Integrity
    • Together We’re Stronger
    • Courage
    • Adaptable
  • MBA or relevant professional qualification or other relevant higher education degree
  • Fluency in English and ideally Arabic  
EWS-WWF Focus: Acts as a member of EWS-WWF, placing higher priority on EWS-WWF goals than own goals and anticipating the effects of own area’s actions on others to ensure holistic EWS-WWF outcomes.
External Orientation: Looks outwards ensuring WWF stays relevant, continues to anticipate and adapt to external environmental and global trends.
Delivering Quality Outcomes: Establishes stretch goals, plans, using best judgment and takes responsibility for planning to and delivering on outcomes.
Building Working Relationships: Builds collaborative relationships through the understanding and development of other’s and own ideas.
Communicating Effectively: Uses appropriate means of communication to convey messages, seeks input from others and ensures understanding.
Leading Teams: Develops direction and shared purpose, builds a team through coaching to ensure the accomplishment of goals and high level team performance.
Leading Change: Encourages and seeks out innovative solutions and brings people on a journey constructively and empathetically.
Managing Resources: Makes the right judgments based on financial and resource availability.
Establishing Strategic Direction: Generates options to achieve long-range goals, selects the best strategies for success and delivers on strategic goals.
Building Organizational Capability: Diagnoses individual and team capability and development needs and champions talent management.
Skills required
  • Ability to influence, persuade and obtain consensus to achieve results.
  • Effective teamwork skills; ability to motivate and inspire people and share knowledge.
  • Superior ability to communicate and synthesize, objectively and clearly.
  • Energetic, creative and always in the forefront.
  • Excellent communication and presentation skills.
  • Specialist expertise: Possesses specialist knowledge and skills in HR required for providing expert advice
  • Knowledge of Salesforce or other CRM system
Working relationships
Internal -   Liaising in close collaboration with the Operation Director and WWF HR
External -   Liaise with stakeholders, job seekers and universities
Additional information
EWS-WWF is an equal opportunity employer. We welcome diversity in the workplace and offer a flexible and diverse place of employment.
EWS-WWF staff participate wholeheartedly in general activities and events which promotes the overall mission of EWS-WWF, whether or not the particular event or activity has any bearing on the job description and assigned project objectives and activities.
How to apply?
Please send your CV and cover letter to Ms Rhea Onero by email to
Only shortlisted candidates will be contacted.
Deadline to apply: December 15, 2017